To access the Windows Printer Settings, go to Start Menu > “Printers and Scanners” or however it is termed in your Operating System and find the label printer.  Either “click > Manage” or click on the little arrow and it should take you to an option window where you can choose Printer Properties and Printer Preferences.

Zebra

Open Printer Properties > Printer Settings and check “Always use Driver Settings”.

Also go to Printer Properties > Advanced > Printing Defaults – set your page size correctly.

Make sure the Printing Preferences > Options matches the above Printing Defaults.

Open Printer Preferences > Advanced Setup and check “Use Printer Settings”.

SATO

Open Printer Properties > Driver Settings > Settings and check “Always use driver settings”.

Also, go to Printer Properties > Driver Settings > Configure Printer – set your page size correctly.

Make sure Printing Preferences > Page Setup matches the above Printing Defaults (also is Portrait).