To begin, log in with the administrator account (likely web_admin), click the dropdown in the top right corner, and select “Edit Employees.”  To create a new account, enter the new account information in the blank line at the top of the list.  Emails are not required; they are mainly used to guarantee that users are unique.  You can enter First and Last Name or combination of name and initials with no spaces (JohnDoe, not John Doe)- they must be unique.

Click the “Details” button to specify the abilities that the new customer/employee account will have, assign it to a salesperson in Paradigm (not necessary for employees), define the password, and configure Fulfillment (not necessary for customers). Click “Save User” when finished. Note that the Salesperson, Customer ID, and Employee ID all use the ID from Paradigm, not the name (“DOEJOH001”, not “John Doe”). Also note that the name entered for any customer/employee, must exactly match the name entered for them in Paradigm. Having mismatched names may result in double billings.

Fulfillment
When the “Fulfillment” option is enabled for a login, additional setup is required to configure Fulfillment for that user. After checking the option for Fulfillment, a “FULFILLMENT SETTINGS” button will appear. Clicking this button allows for defining the type and size of the label that the user can print from Fulfillment, several options regarding its functionality, and the filters available for that user.  The options on the left of the form are self-explanatory, and additional information can be found by hovering over the option.

To add a filter, define a name and select the ship vias that will appear in that filter. Checking the “By Date” column will allow the orders to be filtered by date as well. The “Days Past” and “Days Future” fields allow a range of dates to be selected (for example, a 3 in “Days Past” and a 2 in “Days Future” would show orders being shipped from three business days before the selected date until two business days after the selected date).

If the “By Date” column is checked, checking the “Completed Orders” will show the list of orders that have been completed, but have not been completely shipped. This should be used in a case when orders are converted to invoices before they are pulled. The value in the “Max Comp Days” column determines how long orders that have been completed but not shipped will still show in the list. Click Save to save the filter.

Click “Apply Changes” in the Customer/Employee Details window to save the updated Fulfillment settings.