How do I turn off prompts that ask for signatures, collect credit card information, and print receipts if I do not have that hardware at a particular terminal?
As long as you are on Paradigm version 9.264 or above, you are able to turn off prompts from certain hardware that you may not have at a particular terminal. To do this, follow these steps:
- Close Paradigm
- Right click on Paradigm and “Open File Location”
- Open Paradigm.ini in notepad
- In some cases the file name extension (.ini) may not be visible.
- In such a case, look for a file with the name Paradigm and a file type that is “Configuration settings”
- Add any of the following entries on new lines to turn off that feature (Add them directly after, no blank spaces)
- SigCapture,Enabled,false
- PaymentPOS,ExternalCC,True
- PaymentPOS,PrintReceipt,False
- Close and save
These settings will remove the prompts at that station, regardless of the login name used to enter Paradigm.
